(Frequently Asked Questions)
Indulgence & Craftsmanship
1. What makes your soaps and fragrances special?
Our products are crafted with opulence in mind—bold, highly scented, and designed to turn your daily ritual into an indulgent escape. We believe fragrance is an experience and our formulations ensure the scent lingers long after use.
2. Are your products handmade?
Yes, each product is meticulously handcrafted in small batches to maintain the highest level of quality and luxury.
3. Do you test on animals?
Absolutely not. Luxury should never come at the expense of ethics. Our products are 100% cruelty-free.
4. Are your products vegan?
A few of our products are vegan, but we always list full ingredient details on every product page for your peace of mind.
5. Do you use synthetic or natural fragrances?
We use a combination of high-quality fragrance oils and natural essential oils to achieve bold, long-lasting scents that create a sensory experience unlike any other.
Scent & Experience
6. How long do your soaps and fragrances last?
Our soaps are designed to last with proper care, and their scent will envelop you in luxury for hours after use. Our fragrances are formulated for impressive longevity, clinging to the skin in the most decadent way.
7. Will the scent linger on my skin?
Yes. Our signature scents are bold and designed to leave a lasting impression.
8. Are your soaps suitable for sensitive skin?
We formulate our products with skin-loving ingredients, but if you have specific sensitivities, we recommend checking the ingredient list or doing a patch test.
9. Are your products safe for children?
Our formulations are made for indulgence and may be too highly fragranced for young, delicate skin. If purchasing for a child, opt for our gentler selections.
10. How should I store my soap for the best experience?
Keep your soap in a well-draining dish and away from direct streams of water to extend its lifespan. Our formulas are rich and luxurious, and with proper care, your bar will last longer.
Ingredients & Conscious Luxury
11. Do your products contain allergens like nuts or gluten?
Some of our products may contain nut-based oils or ingredients derived from grains. We recommend reviewing each product’s ingredient list if you have allergies.
12. Are your fragrances phthalate-free?
Yes, our fragrances are carefully curated to be phthalate-free while maintaining a rich, lasting scent.
13. Do you use essential oils or fragrance oils?
We use a blend of both, ensuring the best balance of scent longevity, depth, and safety.
14. Are your ingredients sustainably sourced?
We believe in luxury with integrity. Many of our ingredients are sustainably and ethically sourced.
Ordering & Shipping
15. Do you ship internationally?
Yes, we offer international shipping to most destinations so you can experience our luxurious scents no matter where you are. At the moment, we do not ship to
16. How long will it take to receive my order?
Orders are processed within 3-4 business days. Domestic shipping typically takes 3-5 days, while international orders may take longer. During peak times (holidays, time of year, high sales volume), processing times may be longer than expected. Although we would love you to have your order as quickly as possible, we are not responsible for delays due to carrier issues after shipping.
17. Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number (signature confirmation included) to follow its journey to you.
18. What is your return/exchange policy?
Due to the nature of our products, we do not accept returns. However, if there’s an issue with your order, please contact us—we want you to love every purchase.
19. Do you offer gift wrapping or special packaging?
Yes! Our products arrive beautifully packaged, and we offer additional gift-wrapping options for an extra touch of elegance. Each gift wrapping order includes a complimentary personalized message at no extra cost.
Bespoke & Special Orders
20. Do you offer custom scents or personalized orders?
Yes, we offer bespoke scent-blending and custom orders for those who want something truly unique. Contact us for details.
21. Can I order in bulk for weddings or events?
Absolutely. Our luxurious soaps and fragrances make the perfect gift or favor. We offer custom design and packaging options for special occasions.
22. Do you have a subscription service?
Indulgence should be effortless. Our subscription service ensures you never run out of your favorite scents. Details coming soon!